No water? Start with the troubleshooter → Free, takes two minutes, and tells you what to check before you call anyone.

No Water? Start Here.

This walks the same sequence we would on the phone. It is free, it takes two minutes, and it genuinely does resolve some calls entirely — because the most common cause of no water is a tripped breaker.

Before anything else: if you can hear the pump running but no water is coming out, switch it off at the breaker now. Running a pump dry destroys it, sometimes within minutes. Whatever is wrong, the pump running against nothing is making it worse and more expensive by the minute. Turn it off, then work through this.

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This is triage, not a diagnosis. It is built on the patterns we actually see on Lakes Region wells and it is genuinely useful for working out whether you have a $200 problem or a $14,000 one. It cannot see your system. Anything it flags as urgent should be looked at by someone who can.

Reference

What the Pressure Gauge Is Telling You

The gauge on your pressure tank is the single most useful thing in the basement. Note the reading before you call anyone — it narrows the diagnosis immediately.

ReadingPump behaviourMost likely
ZeroNot running at allPower, breaker, or pressure switch
ZeroRunning continuouslyPump failed, or well is dry — switch it off
Low and steadyNot runningPressure switch not calling for the pump
Normal at rest, drops fast in useStarts and stops rapidlyPressure tank has lost its charge (short-cycling)
Builds slowly, never reaches cut-offRuns a long timeLeak, failing pump, or dropping yield
NormalNormal, but pressure poor at tapsFilter, valve, or plumbing rather than the well

Still No Water?

Send us what the troubleshooter said and we will come out. No-water calls get priority.

We reply to every request within 1 business day, and faster on no-water calls.

  • Emergency no-water calls prioritised
  • We tell you what to check yourself first
  • Written estimate before drilling — with an honest range, not a fake number
  • Straight answer on repair versus replace
Request Service