No water? Start with the troubleshooter → Free, takes two minutes, and tells you what to check before you call anyone.

Find Your Symptom

What each one usually means, what to check yourself first, and roughly what it costs to put right. Written so that you can rule things out before anybody drives to your house.

Symptoms

Five Things Wells Do

No water in the house

Breaker, pressure switch, pump or a dry well — in that order of likelihood. The first one is free to check and resolves a meaningful share of calls.

The pump runs constantly

A leak, a switch that never reaches cut-off, or declining yield. One of those three is urgent, and the pump is wearing out while you decide.

Low water pressure

Frequently a clogged filter or a half-closed valve rather than the well at all. But if pressure fades after a few minutes, that is a different and more serious pattern.

Sputtering taps, air in the lines

The pump is drawing air as well as water, which usually means the water level has dropped to near it. When it happens tells you a great deal.

The well ran dry

Storage, hydrofracking or deepening — three real options worth comparing. And one instinctive response that makes it actively worse.

Not sure which?

The troubleshooter walks the same sequence we would on the phone and narrows it in about two minutes.

Before You Call Anyone

Three Things Worth Doing First

  1. Check the breaker

    Labelled WELL or PUMP, usually a double-pole breaker. Also look for a separate switch or fused disconnect near the pressure tank — older systems frequently have one and it is easy to miss. This is free and it is the most common cause.

  2. Read the pressure gauge

    The round gauge on or near the pressure tank. Note the number. That single reading separates most of the possibilities and it is the first thing we will ask you.

  3. If the pump is running dry, switch it off

    Pump audible, no water coming out: turn it off at the breaker. A pump running with nothing to move has no cooling or lubrication and can destroy itself in minutes.

Tell Us What It Is Doing

Describe the symptom in your own words — we can usually narrow it before we arrive.

We reply to every request within 1 business day, and faster on no-water calls.

  • Emergency no-water calls prioritised
  • We tell you what to check yourself first
  • Written estimate before drilling — with an honest range, not a fake number
  • Straight answer on repair versus replace
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